All Technology articles
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InterviewsLeon prioritises digital loyalty as expansion gathers pace
The health-focused QSR brand is increasing investment in digital loyalty and customer retention as it accelerates domestic growth and international franchising, Mac Plumpton tells MCA
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Interviews
Majestic Wine: Driving growth by uncorking data
Last year’s acquisition of wine bar chain Vagabond provides an opportunity to draw upon the power of data and take Majestic into a new phase, chief executive John Colley reveals
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NewsHospitality embraces AI to boost efficiency and experience
Workers are rapidly adopting AI to improve operations, with 91% of employees reporting a positive impact on their workplace, according to new research
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EventsHow Honi Poke is using AI to predict customers’ orders
The Hawaiian-inspired brand is betting on AI to boost sales, using real-time data to personalise menu recommendations based on weather conditions and customer habits
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NewsDeliveroo achieves profit milestone
The delivery company achieved a full year of profit for the first time of £3m in 2024, compared to £32m loss in 2023
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OpinionBuilding vs buying hospitality tech
In-house development may be best for a large customization solution, whereas vendors could offer a quicker, cost-effective option, Vita Mojo’s Boris Popovschi writes
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EventsHow loyalty apps drive sales and customer engagement
Leaders from Ole & Steen, Knoops, and Honi Poke explore how loyalty apps are transforming customer engagement and driving repeat business, at MCA’s Food To Go Conference 2025
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NewsImbiba invests £3m in Openr
The investment firm has committed £3m to the hospitality data platform, alongside majority shareholder Azzurri Group
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Analysis & InsightFinding efficiencies through back-of-house tech & automation
Operators should focus on simple, tested, and scalable tech to drive efficiency and reduce operational costs, writes Vita Mojo’s Boris Popovschi
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OpinionHow to do more with less
Operations specialist Jay Heathcote unpacks the much-used phrase, as he consider how operators can continue to deliver in an increasingly cost challenged environment
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OpinionIntroducing technology doesn’t mean losing personality
Technology will be integral to hospitality businesses as they face a shake-up of labour costs, Vita Mojo VP Commercial Nick Liddle writes
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NewsAI adoption in hospitality outpaces other sectors
More than half (53%) of hospitality businesses are now using AI technology, a rate that exceeds adoption levels across other industries, according to Access Hospitality’s Tech Trend Guide 2025
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Analysis & InsightHospitality leaders vote in favour of AI
A third (39%) of leaders in the hospitality sector believe that artificial intelligence (AI) will have a ‘transformational’ impact on their operations, according to research from CGA
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OpinionIs this the tipping point for tech?
Hospitality is at a tipping point when it comes to next generation technology, but while the prospect of increased labour costs is worrying, cutting back on front-line teams is as dangerous as trying to impose blanket price rises. Peter Martin writes
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NewsJust Eat launches in-car ordering
Motorists will be able to arrange for a food delivery to their car using text and touch commands in their vehicle’s in-car entertainment system
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NewsIn pictures: Hostech 2024
MCA’s Hostech conference featured speakers from itsu, Popeyes, Caffe Nero UK, PizzaExpress, Big Table Group, KFC, Papa Johns, The Restaurant Group, M&S Cafes, TikTok and many more
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OpinionHow to create long-lasting change in a hospitality business
Change is part of the hospitality industry’s DNA. But to truly adopt a change mindset, the sector should look at how transformation is approached in the world of tech, writes Vita Mojo co-founder Nick Popovici
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Analysis & InsightDeals and rewards key to maintain customer ‘loyalty’
Customer loyalty is a hard-fought battle, with 31% of consumers stating they are likely to switch to competitor brands when it comes to eating and drinking out, a new report from Zonal finds
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NewsDeliveroo achieves profit milestone
The delivery company reported total profit of £1m in the first half, following a loss of £83m in 2023
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OpinionAn agile rethink of labour costs
As restaurateurs face a perfect storm of spiralling labour costs and continuing operational expenses, labour allocation is becoming the most expensive decision they make each week, Vita Mojo co-founder Stefan Catoiu writes